Tech Support Associate

  • September 4, 2025
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Job Opportunity at WinTech Services India Pvt Ltd

Position: Tech Support Associate

Location: Hyderabad, Gachibowli

Experience: 1-2 years

Working Hours: Monday to Friday, 7:30 PM to 4:00 PM (IST)



About Us:

WinTech Services India Pvt Ltd is a thriving USA-based organization with 6 E-commerce brands operating under its umbrella. We pride ourselves on innovation, customer satisfaction, and a dynamic work environment that fosters growth and learning.


Job Description:

Are you tech-savvy, possess basic knowledge of e-commerce sales, and excel in communication? WinTech Services is looking for a dedicated Tech Support Associate to join our team in Hyderabad. As a key player in our organization, you will contribute to the success of our USA e-commerce brands.


Key Responsibilities:

  • Provide technical support to the customers.
  • Assist with E-commerce sales inquiries and provide basic product information.
  • Troubleshoot and resolve technical issues through various communication channels.
  • Ensure timely and effective communication with customers via email and other platforms.
  • Collaborate with cross-functional teams to enhance customer experience.


Qualifications:

  • 1-2 years of experience in a technical support role.
  • Basic knowledge of e-commerce sales processes.
  • Excellent communication skills, both verbal and written.
  • Proficient in email writing and customer correspondence.
  • Ability to adapt to a dynamic work environment.

If you are passionate about technology, have a keen interest in E-commerce, and possess the skills to provide exceptional Tech support, we invite you to be a part of our journey at WinTech Services India Pvt Ltd.

How to Apply:

Interested candidates are encouraged to send their resumes to [email protected] with the subject line “Tech Support Associate Application – [Your Name]”. Let your skills and enthusiasm contribute to the success of our dynamic team!

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